Clearing Assurance Services

Are you seeking total confidence in your communication channels and networks for clearing?

Infuse has over 20+ years of experience helping organisations develop greater understanding and quality assurance of primary solutions delivering key business outcomes.

Clearing Assurance. What’s involved?

We’ve evolved and improved our processes to provide real-world testing and assurance across your clearing and communication platforms. In simple terms, our approach establishes baselines across key networks, software, infrastructure, telephony, and communication channels. Then through progressive loading of real calls through your infrastructure, each element and subsequently full end-to-end solutions will be tested. The final step is to undertake disaster recovery testing, proving resilience in solution architecture and identifying issues. From these phases of testing, risks, and solutions may be identified and addressed, with follow-up testing providing assurance that solutions are now robust and resilient.
Every organisation we work with is different, so we work alongside your marketing, recruitment and admissions teams as well as your technical teams to ensure comprehensive understanding, collaboration and coverage. While this all may sound straightforward, without an experienced partner alongside, there are many aspects which may get overlooked and remain unproven.
We support a broad range of systems, including those shown here.

Benefits of Clearing Testing

As clearing is such a critical period for universities, during which all elements of the services involved need to be resilient, stable and performing under unusually high loads, the assurances and confidence that spending intentional time and rigour on testing everything is so important.

Infuse has an established and proven process to provide visibility and evidence of current performance and resilience of clearing-related services, enable interventions and inform decisions, as well as provide clarity on levels of risk acceptance for any given element of the results day activities and broader clearing period.

Improved Funding Outcomes

Attracting and securing optimal numbers of students across your planned courses significantly depends on good clearing outcomes. The cumulative multi-year financial benefits of each and every new student to your aspired levels is vital for your future sustainability and opportunity to mitigate shortfalls from other funding streams.

Zero Outages

Clearing period is stressful, with a heightened level of expectation and dependency on what boils down to less than 50 hours of elapsed time. Any period of outage or failure across telephony, networks, software and infrastructure will necessarily lead to a reduced period of time available to engage with and secure required student numbers. Reputationally and motivationally it is so important everything works without a hitch.

Smooth & Seamless Experiences

With optimised success for every attempted call from a prospective student, their experience of smoothly and swiftly getting through to your university, talking to the right person and the full end to end process completing successfully is a great outcome for students and staff members alike.

Why is Clearing Assurance so important?

Successful clearing periods are vital for filling up available student places and securing sufficient numbers to make courses viable and funding to help with future sustainability and investments. By engaging Infuse to provide Clearing Assurance services, you can reduce your risks and provide confidence to all involved that the day should run smoothly.

  • Telephony tested
  • Networks tested
  • 3rd party solutions tested
  • Load tested
  • Performance tested
  • Risks surfaced and prioritised
  • Issues fixed or mitigated
  • End to end tested
  • Resilience and Disaster Recovery tested

Additional Information

QMUL Clearing Case Study

In this case study you will learn how Infuse worked with Queen Mary, University of London in 2020 and 2021 to help them recruit more students than previous years through the testing of their clearing systems and channels.

ARU Clearing Case Study

Learn how Infuse helped Anglia Ruskin University have a successful clearing period, through our extensive testing of their communication channels and networks.

University Clearing White Paper

Read our White Paper to learn why clearing is so important to universities and discover the steps you can take to ensure that your clearing campaign is executed without any issues that could lead to a massive loss in revenue.

Case Studies

We have successfully deployed test services on over 33 Higher Education clients, so we understand their business drivers and ways of working. Here are a few examples of our work in the Higher Education sector:

Client Testimonials

Please see below, a few testimonials from our work the the Higher Education sector:

Jessica Roberts

Head of Transition & QA - King's College London
“Infuse demonstrated that Tribal SITS could be automated, both, SITS eVision as well as SITS client, and the potential test time savings that could be made. We’ve had Infuse managing the testing across all of our Tribal projects, and some of the Infuse people are now the leaders in my team for such projects.”

Alex Denley

Director Of Innovation & Transformation - LSBU
"Infuse help bring that sense of reassurance that they have all of the different levels of expertise, skill sets, and can work at the pace that I need to do within my institution to ensure that I have quicker time to market, and can deliver value far more quicker than I've ever done before."

Nigel Summers

Test Manager - University Of Bristol
“Infuse have helped us to be at the forefront of automation, both within the University of Bristol and I would say across the UK university sector in general. With the latest, re- lease of the of the program, we’ve automated it very, very quickly.”

Speak to an expert!

Want to learn how Infuse can help your higher education institution to get the most out of your digital and business systems? Book in a free consultation today!